Faultline Labs

AI-powered product design that starts with people

AI-driven research reveals what users actually need. Then we rapidly iterate designs with the human experience front and center. No guesswork, no wasted sprints—just products that solve real problems.

Our design process

The AI-powered Double Diamond approach—our key to shipping products that users love

What makes our process different

Traditional product design takes weeks of interviews, whiteboarding, and assumption-heavy wireframes. We use AI agents to compress discovery from weeks to days—mapping workflows, identifying pain points, validating opportunities before writing code.

We start with research, not assumptions. We design with the user experience as the priority from day one.

Discover

AI-powered user research

AI agents conduct rapid research—mapping workflows, analyzing user behavior, and identifying opportunity spaces across your business and user base.

Define

Synthesize and focus

Synthesize insights, identify the real problem, define success metrics—before writing code.

Develop

Rapid iteration with users

Ship working software in 2-week sprints. Test with real users, gather feedback, refine continuously.

Deliver

Launch and scale

Deploy to production with complete documentation, training, and ongoing support for your team's long-term success.

Speed without compromise. AI-powered discovery takes 1-2 weeks, not months. We validate quickly and start delivering working software fast through agile sprints—typically 8-12 week pilots with measurable outcomes.

Designed for humans

Every decision guided by what users actually need—not what we assume

User research at the core

Map real workflows and pain points through AI-driven research and direct observation. No assumptions, just data.

Rapid prototyping

Build and test designs quickly with real users. Iterate based on feedback before committing to full development.

Continuous validation

User testing in every sprint. Measure actual usage patterns, iterate—ensure the final product solves real problems.

Why this approach works

Better research means better products—and less wasted engineering time

No more building the wrong thing

Most products fail because teams build solutions to the wrong problem. AI-powered research identifies the real pain points before you invest in engineering.

Faster to product-market fit

Validate with real users throughout the process. Compress the time from concept to product-market fit—weeks instead of quarters.

Higher adoption rates

Products designed with human experience as the priority see higher adoption, better engagement, less rework.

Engineering that serves the vision

Engineering builds exactly what the product needs. No gold-plating, no scope creep—just clean code that delivers the experience.

Ready to discover what users really need?

Book a discovery session. We'll map your users' workflows and identify opportunities—no commitment required.